Frequently Asked Questions
HOW ARE ROOM ASSIGNMENTS MADE? All rooms are assigned based on the Residence Hall Agreement. Priority for preferences is determined by the date we receive the form. Room assignments and roommate pairings will begin to be made in May and early June and will be mailed soon after.
HOW ARE ROOMMATES ASSIGNED? Roommates are assigned by the Residence Life Office. Assignments are made using the information supplied on Residence Hall Agreement. If you have not yet received your Residence Hall Agreement, please let us know ASAP. Whenever possible, individuals are matched according to that information. Likewise, mutual requests for roommates and other specific requests are considered on a case by case basis.
WHAT IF I DON’T GET ALONG WITH
MY ROOMMATE? Living with others in a residence hall
setting is often a learning process. There are Residence Life
staff members in each building to assist you. Communication is the key to a positive
living situation. Make the time early in the year to talk with your roommate
about your living environment. You will find that this is an important foundation
for a successful year. Roommates will also be asked to complete a roommate contract
in August after Orientation.
WHAT IF I LOSE MY KEYS? All residents assigned to suites are issued one room key which opens the suite door and individual room door to which he/she is assigned. If you lose your key, you should report this to the Residence Life Office as soon as possible. This will help to assure that the safety and security of you and your fellow residents is protected. If a key is lost or not returned, the student will be charged $250 to cover the cost of lock changes and production of new keys. One key opens both the exterior door and the individual bedroom. All keys issued must be returned to the Residence Life Office.
WHAT SHOULD I DO TO ASSSURE THE SECURITY
OF MY PROPERTY? You should keep your individual room
door as well as your suite door locked at all times. Do not
leave cash, jewelry or other valuable items in the open. To
guard against theft, record serial numbers of your personal
property and mark all items such as laptops, stereos, cameras,
etc. with your name or college ID number. Also, if you
notice anything or anyone unusual in your building, please report
this immediately to a staff member or Campus Safety and Police. In
the event that you are the victim of a theft, please notify the Residence
Life staff and Campus Safety and Police immediately. Please remember you are
also responsible for any damage done within your suite. If you keep your suite
door closed and locked, you minimize the opportunity for other students to cause
damage or enter your room without your permission. Lastly, all goods
and property of students upon the property of the college shall be the sole responsibility
of the students, and in no event shall the college be liable for any loss or
damage to said goods or property for any reason whatsoever. Students are advised
to check if their belongings are covered under their parents homeowners insurance
while at college or to obtain personal property insurance for their belongings
WHAT KIND OF TELEPHONE SERVICE IS AVAILABLE? The college
provides a telephone line and voicemail in each student room. While many students
have their cell phone, it is mandatory for all students to use the voicemail
system provided as faculty and staff members only know your room number. If you
choose to use this line for long distance calls, you’ll need to use a calling
card.
WHAT ARE BATHROOM FACILITIES LIKE? Each suite has
a bathroom with one toilet, one shower and two sinks. Students are required to
store their personal toiletries in their own rooms. The Housekeeping staff cleans
each suite bathroom daily.
HOW DO I SUBMIT A REPAIR REQUEST FOR CAMPUS LAUNDRY FACILITIES?
LaundryLinx: http://www.macgray.com/laundry/cs-laundry.cgi?password=crusaders&Action=Pass
This link will give you access to the reporting site. Once you are in the reporting site, proceed as follows:
1. From the drop-down menu, choose the laundry room where the problem has occurred (click submit after making your selection).
2. Select the type of equipment and the problem you have encountered.
3. Enter your name, phone number (optional), and e-mail address. (Your computer will save this information as a Cookie.)
4. If necessary, enter any brief comments to elaborate on the problem, and to help Mac-Gray identify the specific machine that has malfunctioned.
5. When you have completed the service request form, click the submit button at the bottom of the page to send it to Mac-Gray.
6. The student or staff member that submits the request will receive an email confirmation that the request was received by Mac-Gray. They will also receive an e-mail after Mac-Gray has addressed the problem. We will set it up so that regardless of who on campus submits a request, a copy of this email message is also sent to the ResidenceLife@bac.edu address. It will also include your name and your office phone number should we need to contact someone at the college regarding LaundryLinx.
CAN I BRING A CARPET FOR MY ROOM? You are welcome to bring a rug or carpet. Many students do since the student rooms in the residence halls are not carpeted. There are many stores in the area that carry carpets and other furnishings, so you may want to consider waiting until you arrive, have a chance to see your room, and talk with your roommate before you purchase items like this.
ARE EXTENSION CORDS ALLOWED IN THE RESIDENCE HALLS? For safety reasons, regular extension cords are not permitted in the residence halls. Students may purchase extension cords that have built-in surge protectors. If you use surge protectors, please make sure that they have a heavy duty with a self-tripping breaker.
MAY I STORE MY BOXES, LUGGAGE OR EXTRA BELONGINGS ON CAMPUS? Unfortunately, the residence halls do not have extra storage space available. There are several self storage places in the area that grant discounts to students.
CAN I HOOK UP MY COMPUTER IN MY ROOM? Yes! You’ll need an ethernet card to connect to the internet. Internet service is provided by the college through Road Runner. Please visit their website for more information about how to connect and troubleshoot: http://www.carolina.rr.com/belmontabbey/
IS CABLE TV AVAILABLE? Yes, each residence hall room is wired for cable. A wide variety of channels are provided including a Belmont Abbey College channel.
MAY I BRING MY OWN FURNITURE? Yes,
but please note that all of the college-provided furniture must remain in your
room. The college provides each student with a bed, mattress, desk, desk chair
and a dresser. Furniture cannot be disassembled or stored during the year.
MAY I BRING MY BICYCLE? Yes, bike racks are located around campus. If you choose to bring a bicycle to school, please be sure to lock it up when it’s not in use. For safety reasons, stairwells, hallways, corridors or other public areas may not be used for bicycle storage.
MAY I BRING MY PET TO SCHOOL? If you would like to bring a fish to school – great! It must be kept in a regularly cleaned water tank. For health and safety reasons, other pets are not permitted in the residence halls or apartments. Please note that this policy also applies to visitors.
WHERE DO I EAT? There are two places to eat on campus. You may use your meals or flex dollars in the cafeteria (located in the Student Commons). You may use your meal equivalency, Crusader Cash or flex dollars in Holy Grounds.
WHAT SIZE SHEETS DO I NEED FOR MY BED? All mattresses are standard twin size – you will not need extra long sheets, but they are useful when you add extra cushion to the mattress.
WHAT ABOUT WINDOW COVERINGS? Each residence hall room is equipped with mini-blinds. In most cases you will need to bring a curtain rod with you if you wish to hang curtains in addition to the blinds. Because the walls in the residence halls are cinder block, we recommend purchasing the appropriate size tension rods instead of rods which require screws to be hung.
HOW DO I SUBMIT RESIDENCE HALL MAINTENANCE REQUESTS AND WORK ORDERS?
All maintenance requests are to be made online at http://www.emaint.com/index.php. Students should report any maintenance problems as soon as possible so that repairs can be made in a timely manner.
Students are not permitted to make, nor arrange for, their own repairs. Doing so will result in applicable damage assessments and possible disciplinary action. The reason for this regulation is that the College is responsible for the quality of all repairs. Such quality control cannot exist if multiple individuals choose what and how to repair items.
Poellath Hall
1.) Go to emaint.com
2.) Click “LOGIN” on the top right side of the screen
3.) Under Username enter poella99
4.) Under Password enter BAC09
5.) Click “Add New Request” on the top right side
6.) In this screen, please choose which building you reside in
7.) Enter your room number
8.) Please choose the type of problem that is occurring
9.) Provide a description of what is wrong
10.) Click “Save Record”
O’Connell Hall
1.) Go to emaint.com
2.) Click “LOGIN” on the top right side of the screen
3.) Under Username enter oconne99
4.) Under Password enter BAC09
5.) Click “Add New Request” on the top right side
6.) In this screen, please choose which building you reside in
7.) Enter your room number
8.) Please choose the type of problem that is occurring
9.) Provide a description of what is wrong
10.) Click “Save Record”
Raphael Arthur Hall and Cuthbert Allen Apartments
1.) Go to emaint.com
2.) Click “LOGIN” on the top right side of the screen
3.) Under Username enter raphae99
4.) Under Password enter BAC09
5.) Click “Add New Request” on the top right side
6.) In this screen, please choose which building you reside in
7.) Enter your room number
8.) Please choose the type of problem that is occurring
9.) Provide a description of what is wrong
10.) Click “Save Record”
Please note: The internet browser Firefox is not compatible www.emaint.com. If you have Firefox, please contact the Office of Residence Life at ResidenceLife@bac.edu or 704.461.7371 to submit your request.
WHAT IF I HAVE MORE QUESTIONS? When you arrive on campus, your Resident Assistant and Area Coordinator will be able to answer any questions you may have. If they can’t help you, they will put in touch with someone who can. If questions arise before you arrive, please feel free to call, write or e-mail us:
Residence Life Office
Belmont Abbey College
100 Belmont-Mt Holly Road
Belmont , NC 28012
704.461.7371
e-mail: ResidenceLife@bac.edu
